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Person Centred Care

Person Centred Care at a glance

  • 3-year nationally recognised certificate
  • 35 minutes of engaging video training
  • Video access for 8 months
  • Printable wall certificate
  • CPD time credit conformation
  • Includes manual & other downloads
  • Free weekly video refresher
  • Evidence Based Training certificate
£24.95 + VAT

Sample Video: Course Introduction

Whether or not we are aware of it, we all live our everyday lives by a set of values that shape how we think and react. Values are beliefs and ideas about how people should behave which have been formed by our childhoods, families, backgrounds, cultures, religions and relationships. Whilst we each have our own values there are values which are important for working in health and social care.

Six values are now recognised as applying to health and social care workers. These are known as ‘The 6 Cs’:

  • Care: having someone’s best interests at heart and doing what you can to maintain or improve their well-being
  • Compassion: being able to feel for someone, to understand them and their situation
  • Competence: to understand what someone needs and have the knowledge and skills to provide it
  • Communication: to listen carefully but also be able to speak and act in a way that the person can understand
  • Courage: not to have fear to try out new things or to say if you are concerned about anything
  • Commitment: dedication to providing care and support but also understanding the responsibility you have as a worker

This course meets the learning outcomes of standard 5 of the Care Certificate.

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

This course comes with 3.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 35 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

Standard 5 - Working in a Person-centered Way

  • Introduction to working in a person-centred way
  • Working in partnership with others
  • Record keeping in care
  • The Care Plan
  • Importance of finding out history, preferences, wishes and needs of the individual 
  • Minimising environmental factors that may cause discomfort
  • Person-centred values in practice
  • Supporting individuals to minimise pain or discomfort
  • Working to promote person-centred values
  • Support individuals to plan for their future well-being and fulfilment, including end-of-life care.
  • Adult CPR Flowchart handout/poster
  • An employer’s guide to Creating an inclusive workplace ?
  • CQC website
  • Child CPR Flowchart handout/poster
  • Dechoker Leaflet - for emergency choking treatment
  • Free student first aid program leaflet
  • Health and Social Care Act 2008 code of practice web link
  • How to use the Dechoker in emergency choking treatment poster
  • Infant CPR Flowchart handout/poster
  • LifePoint AED Leaflet - Full feature for just £795 plus VAT
  • Link to our Concussion ad Brain injury course in association with Headway, a head injury charity
  • Sign up for free Student First Aid - use code SCH-376-61-571
  • Skills for Care Website
  • Standard 5 - Course notes from Skills for Care
  • Visit the First Aid Show free for first aid and medical videos
  • Workplace Emergency Contact Sheet